Notice of Privacy Practices

 

This notice describes how your protected health information (PHI) may be used and disclosed and how you can access this information.

Please review this notice carefully – the privacy of your PHI is important to us.

OUR LEGAL DUTY:

We are required by applicable federal and state laws to maintain the privacy of your protected health information.  PHI is information that may identify you and that relates to your past, present, or future physical or mental health/condition and related health care services.  We will not use or disclose PHI about you without your written authorization – except as described in this notice.

We are required to give this notice about privacy practices, our legal duties, and your rights concerning your PHI.  We must follow the privacy practices that are described in this notice while it is in effect.

This notice took effect on August 4, 2005 and will remain in effect until we replace it.  We reserve the right to change our privacy practices and the terms of this notice at any time – provided such changes are permitted by applicable law.  In the event we make a material change in our privacy practice, we will change this notice and provide it to you.

USES AND DISCLOSURES OF HEALTH INFORMATION:

We use and disclose protected information about you for treatment, payment, and healthcare/program operations as follows:

YOUR AUTHORIZATION:

In addition to our use of your PHI for treatment, payment or healthcare/program operations you may give us written authorization to use your PHI or to disclose it for any purpose.  If you give us an authorization, you may revoke it in writing at any time (except where required by court-ordered services).  Your revocation will not affect any use or disclosure permitted by your authorization while it was in effect.  Unless you give us written authorization, we cannot use or disclose your PHI for any reason except those described in this notice.

TREATMENT:

We may use or disclose your PHI to the referral source for purposes of treatment planning and coordination, reporting compliance/non-compliance issues, and referral to another additional service provider.

PAYMENT:

We may use or disclose your PHI to obtain payment for services we provide to you.  This may include such activities as verification of coverage and billing/collection activities and related data processing.

HEALTHCARE/PROGRAM OPERATIONS:

We may use or disclose your PHI in connection with our healthcare program operations.  This may include such activities as quality assessment and improvement activities, reviewing the competence and/or qualifications of healthcare/program professionals, evaluating provider performance, conducting training programs, and accreditation, certification, licensing and/or credentialing activities.

REQUIRED BY LAW:

We may use or disclose your PHI when we are required to do so by law – including judicial and administrative proceedings.

ABUSE OR NEGLECT:

We may disclose your PHI to appropriate authorities if we reasonably believe that you are a possible victim of abuse, neglect or domestic violence or the possible victim of other crimes.  We may also disclose your PHI to the extent necessary to avert a serious threat to your health or safety or the health or safety of others – including, if we have good reason to believe that you are engaging in child or elder abuse.

NATIONAL SECURITY:

We may disclose to authorized federal officials PHI required for lawful intelligence, counterintelligence, or other national security activities.  We may disclose to correctional institutions or law enforcement officials having lawful custody of PHI under certain circumstances.

APPOINTMENT REMINDERS AND TERMINATION NOTICES:

We may use or disclose your PHI to provide you with appointment reminders or to advise you that you are at risk for program termination.  Such activities may include voicemail messages and letters.

 

Website Privacy Policy

This Privacy Policy governs the manner in which Alternatives In Treatment collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://www.alternativesintreatment.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Alternatives In Treatment.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

HOW WE USE COLLECTED INFORMATION

Alternatives In Treatment may collect and use Users personal information for the following purposes:

  • To improve customer service
  • Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
  • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
  • We may use feedback you provide to improve our products and services.
  • To run a promotion, contest, survey or other Site feature
  • To send Users information they agreed to receive about topics we think will be of interest to them.
  • How we protect your information
  • We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

CHANGES TO THIS PRIVACY POLICY

Alternatives In Treatment has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Alternatives In Treatment

Home

5406 East Avenue, West Palm Beach, FL 33407

 

Yolanda Adams

Director of Quality Management

Direct: (561) 921-4775

 

This document was published on October 20, 2014